Terms and Conditions

BOOKING TERMS AND CONDITIONS

Our courses are taught by a qualified, practicing midwife and give general educational advice about pregnancy, childbirth and new baby care. Individual particular advice on your own current pregnancy and wellbeing cannot be given under any circumstances and clients must take queries about their own personal health or pregnancy to their Community Midwife, GP, Obstetrician or other appropriate health professional.

The courses are designed to be up to date at the time of teaching and to represent the current accepted professional standards with regard to general maternity advice.

The Essex Midwife cannot accept responsibility or liability for any loss, damage or injury to any person or property arising out of or resulting from attendance at our classes. You are particularly advised to take care of all personal property and possessions.

The Essex Midwife courses have been designed as a supplement to the information, advice and general instruction offered by the local NHS Trust. All course material provided is for general information purposes only and should not under any circumstances be construed in any way as being particular individual medical advice or instruction.

The Essex Midwife reserves the right to decline any application to attend any of its classes. If you, or your partner, feel unwell whilst in attendance at the sessions you should immediately seek the advice of your midwife, GP or other appropriate health professional.


PAYMENT

Once your payment has been received we will send you a confirmation email.


CANCELLATIONS AND REFUNDS

You may cancel your antenatal course booking at any time by letting us know of the cancellation by email or phone. We will acknowledge receipt of your cancellation by email or phone within two days of receipt.

If you cancel more than one month before the start of the course then you will receive a full refund. If you cancel less than one month before the start of the course then no refund will be given. However, under exceptional circumstances, we can offer a full refund at any point up until the course begins.

We require a minimum number of participants to run the courses. If for any reason these numbers are not reached then the The Essex Midwife reserves the right to cancel the course. A full refund will be given in this situation.


MISSED SESSIONS

If you miss a session, we are only able to facilitate a make-up session if we have availability on another course. You are welcome to check in with us before the start of your course to see whether we could facilitate a missed session for you.


UNFORESEEN CIRCUMSTANCES

If for any reason The Essex Midwife needs to reschedule a session you will be given as much notice as possible. In the unlikely event that the course venue needs to be altered, any new venue will be located within 10 miles of the original. In these circumstances no refund will be offered.

Under exceptional circumstances, we may need to cancel your booking. If we do we will always try to offer you a suitable alternative. If you choose not to accept this, we will offer you a full refund.


WEBSITE TERMS OF USE

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.theessexmidwife.com (our site), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.


INFORMATION ABOUT US

This is a site operated by The Essex Midwife. We are registered in England and Wales under company number 12153521 and have our registered office at 7 Florence Gardens, Manningtree, Essex, CO11 2FB.


ACCESSING OUR SITE

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. When using our site, you must comply with the provisions of our acceptable use policy. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.


INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.


OUR SITE CHANGES REGULARLY

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.


OUR LIABILITY

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

loss of income or revenue;

loss of business;

loss of profits or contracts;

loss of anticipated savings;

loss of data;

loss of goodwill;

wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.


INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.


TRANSACTIONS CONCLUDED THROUGH OUR SITE

Contracts for the supply of [goods OR services OR information] formed through our site or as a result of visits made by you are governed by our terms and conditions of supply.


UPLOADING MATERIAL TO OUR SITE

Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty. Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site. We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.


VIRUSES, HACKING AND OTHER OFFENSES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.


LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.


YOUR CONCERNS

If you have any concerns about material which appears on our site, please contact amber@theessexmidwife.com.

Privacy and Cookie Policy

PRIVACY POLICY

When you sign up to our services, The Essex Midwife obtains information about you. The Essex Midwife is dedicated to protecting the confidentiality and privacy of information entrusted to it, and complies with the Data Protection Act 1998 and the  General Data Protection Regulation (GDPR). We are also registered with the Information Commissioner’s Office (ICO) as a data controller and have a legal duty to protect the personal information that we collect and use.  Please review this Privacy Statement to learn more about what information we may collect about you and how we use that information.


HOW YOUR PRIVACY IS PROTECTED

When we collect information from you, we only collect information that is required in order to provide you with the service that you need.  The personal data that we may collect include contact details such as name, postal address, telephone number, email address as well as financial and transaction data, such as credit or debit card number.  Your information is stored securely in our computer system. We have security procedures in place to protect your personal data from loss, misuse, alteration or destruction. Additionally, we aim to ensure that access to your personal data is limited to those who need to access it.   Those individuals who have access to the data are required to maintain the confidentiality of such information.

What we do with your information

We will pass your contact details to the instructor who will be delivering your course.  Your instructor will contact you in order to send you material related to the course and to tell you about the local services and support that are available to you during and after your pregnancy.  Our admin team may also contact you with information about your course.

We may share personal data that you submit to us via this website with suppliers or subcontractors working on our behalf in accordance with our data protection obligations.  Some of our service providers who process your data may be based outside of the EEA.  We will take measures to ensure that such handling of your data comply with applicable data protection laws.  

We would also like to use your name and email address to inform you of our future offers and similar products.  This information is not shared with third purposes and you can unsubscribe any time via email at amber@theessexmidwife.com.

There are times when it is just not practical to ask a person for consent. In many situations, the best approach for us is to process personal data because of our legitimate interests, rather than consent. Given the very social nature of our course, we will be putting together a Group Contact List in which you will receive one week before your first session.  We process this data based on our legitimate interests. On the list we plan to include the contact details (name, phone number, email address, and due date) for both you and your partner.  If you do not want your details to be shared with other registrants, you can opt out by emailing us at amber@theessexmidwife.com.

The law allows personal data to be legally collected and used if it is necessary for a legitimate business interest of the organisation – as long as its use is fair and balanced and does not unduly impact the rights of the individual concerned. We do not sell your personal data or provide it to third parties for their direct marketing use.

We will retain your information for as long as it is necessary for legitimate business purposes.


COOKIES

Cookies are small data files which are stored on your computer when you use a website. Cookies make using a website much easier because they remember your personal settings such as what’s in your shopping cart, what you just searched for, etc. This way, you don’t need to re-enter information on the site. The cookies on our website do not allow us to identify you.  

The cookies which store information during your visit helps us remember you which helps us personalise our content for you.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. 


DELETING COOKIES

Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser’s settings (often found in your browser’s Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our web sites’ features.


ACCESS TO COLLECTED INFORMATION

You have the right to request a copy of your personal data (as defined in the Data Protection Act 1998) that we keep about you, and to have any inaccurate information about you corrected. You also have the right to withdraw consent.  If you wish to make such a request or you are concerned that any of the information we possess about you is incorrect, or if you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated.  Please contact us at amber@theessexmidwife.com.

If you are not satisfied with our response or believe that we are processing your data not in accordance to the law, you have the right to complain to the Information Commissioner’s Office (ICO)  https://ico.org.uk/